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F.A.Q

 

How about your product quality?
Please feel free to buy from us. All the products from us are covered by 1 year warranty, 14 days money back guarantee, 100% high quality & 100% satisfied guaranteed.


Is there a minimum order?
No, there is no minimum order on our site. We do support wholesalers & personal buyer. Please feel free to place your order on our site.


How do I make my purchase on your website?
To buy from us, you just need to do it by the following steps.
1. Select your favorite item
2. Add it to Cart
3. Fill your correct shipping address as detailed as you can.
4. Select your payment method to complete your payment.
5. Done & Just wait the operator to send you the order confirmation.


Can I order from you without placing an order on your site?
We strongly suggest you: to buy from us, you’d better place your order on our site yourself. So you can get the item you want & fill the correct shipping address, this will be much better for both of us. But if you still wish our customer support operator to place the order for you, please feel free to contact us by email services.onlinestore@hotmail.com, don’t forget to attach the detailed product link & your shipping address in the mail.


Do I need to be a member before I place my order?
No, you don’t. In order to offer you an easy shopping experience, we do support check out without a member account. To join our member ship, you can check you order history, update your member info much easier & receive latest promotion.


I’m from Indonesia do you ship to my country?
Yes, we do. It’s worldwide shipping on our site. For further shipping info, please check our shipping methods page.


How will you ship out my package?
We will ship out your package by  EMS, DHL ,UPS or Fedex. You can track your package info in 1-2 days after it’s shipped out with your tracking number, tracking link will be sent to your email box with the tracking No.

How much is the shipping fee to my country?
We ship out package by different ways. Due to the package size & weight, country, the shipping cost might be different. Usually standard shipping fee:EMS $22.00; DHL,UPS $30.00; Fedex $35.00

If the order is more than a certain amount,we can provide free shipping for you.